Returns and refunds
ALL SALES ARE FINAL as each order placed is custom made for each customer after order is received. We do not have a warehouse or keep an inventory, therefore we unfortunately do not accept returns or issue refunds. However, if there is a defect with the order. we will offer a replacement (same product, same size) if the defect is reported via email (email@example.com) within 30 days. We do not accept returns or replacements in the case where the customer needs a smaller/larger size or a different color.
Once you have clicked on the "complete order" button, unfortunately it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact via email firstname.lastname@example.org as soon as possible. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis.Shipping